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Free guides for answering customer enquiries faster

Practical checklists for UAE service businesses: what to ask in the first reply, what not to promise, and a simple weekly scorecard. Everything works with the free WhatsApp Business app. No sign-up, no email needed — just download.

Any service business

The 24/7 WhatsApp Enquiry Playbook

A 10-minute self-audit, 16 copy-paste replies and a simple weekly scorecard so no customer enquiry waits until tomorrow.

Download PDF 5 pages · 222 KB

النسخة العربية (PDF)

Any service business

WhatsApp app or WhatsApp Business Platform?

What each one does, what you actually pay Meta since per-message pricing started, and why answering customer enquiries is usually free. Checked 29 September 2026 against Meta's pages.

Download PDF 3 pages · 150 KB

النسخة العربية (PDF)

Any service business

The Pilot Prep Worksheet

One fill-in worksheet your team agrees before any assistant answers customers: services and approved prices, booking and cancellation rules, your 10 most common questions, what it must never say, who gets handovers, and the numbers to measure. Useful whether you work with us or not.

Download PDF 3 pages · 10 KB

النسخة العربية (PDF)

How the pilot works →

Dental & medical clinics

The Patient-Enquiry Checklist

Eight questions that turn “do you have a slot on Saturday?” into a booking request your front desk can confirm in one call, plus the safety lines every reply should respect and health-data questions to ask any chat provider.

Download PDF 3 pages · 10 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Skin & aesthetic clinics

The Aesthetic-Clinic Enquiry Checklist

Eight questions that turn “how much is laser?” into a consultation request, and how to answer price and results questions within Dubai Health Authority (DHA) advertising rules.

Download PDF 3 pages · 11 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Physiotherapy clinics

The Physiotherapy Enquiry Checklist

Eight questions that turn “do you take my insurance?” into a ready-to-book assessment, how to handle referral and pre-approval questions without promising cover, and the red-flag symptoms that must go straight to a person.

Download PDF 3 pages · 10 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Beauty salons & home service

The Salon Booking-Enquiry Checklist

Seven questions that turn “can I book nails tomorrow?” into a booking your reception can confirm in one message, with safe replies for price, bridal and first-time colour questions.

Download PDF 3 pages · 11 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Car rental

The Rental Enquiry Checklist

What to ask in the first reply, which documents to mention, and what to say up front so fewer bookings end in disputes.

Download PDF 3 pages · 54 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Fit-out, renovation & contracting

The Quote-Request Checklist

Eight questions that turn a vague “how much for a fit-out?” into a site visit, which Dubai authority is likely to be involved, what a clear quotation should state, and a follow-up rhythm.

Download PDF 3 pages · 151 KB

النسخة العربية (PDF)

Try the sample assistant → · Industry page

Tours & yacht charters

The Tours & Yacht-Charter Enquiry Checklist

Eight questions that turn “how much for a yacht on Friday?” into a booking request your team can confirm in one message, with safe replies for price, weather, children and ID questions, and the lines no reply should cross.

Download PDF 3 pages · 10 KB

النسخة العربية (PDF)

Try the sample assistant → · For tour operators →

New: Missed-enquiry calculator — put in your own numbers and see roughly what unanswered after-hours enquiries may cost you each month. Runs in your browser; nothing is sent.

Want it answered for you, day and night?

Each guide is what our enquiry assistant does automatically. Send us your website and within 24 hours we build a free, private demo set up with your own services. If you like it, run a 14-day pilot for a fixed AED 1,500 — credited in full against the full setup (AED 7,500 + AED 1,250/month) if you continue within 30 days.

Reply DEMO on WhatsApp   How the pilot works

The guides are general information, not legal, medical or regulatory advice; check current rules with the relevant authority. Prices and Meta rules quoted are dated inside each guide.

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