Answer every “can I book nails tomorrow?” — even after closing.

A WhatsApp booking assistant for UAE beauty salons and home-service beauty. It replies in seconds, day and night, asks the right questions (service, day and time, salon or home visit, how many people, name) and hands reception a request it can confirm in one message.

Get a free demo for your salonTry the salon demo

Why it matters

Booking requests arrive on WhatsApp and Instagram in the evening, after closing and at weekends, and many clients message more than one salon. In Harvard Business Review's study of online sales leads, firms that contacted a lead within an hour were nearly seven times as likely to qualify it as firms that waited longer (source). The faster a complete request reaches reception, the more likely the slot is still yours.

What the assistant does

Complete requests

Hair, nails, brows/lashes/waxing, makeup and henna, massage and spa: it collects the service, preferred time, salon or home visit (with area), number of people and name.

Bridal to the manager

Bridal and group bookings are collected with date, location, group size and trial, then passed straight to your manager.

Safe by default

Only published prices, no invented offers, a patch-test reminder for first-time colour, and reactions flagged as urgent for a person.

Reception confirms

It never confirms a booking or a price on its own. Your team confirms every appointment. English and Arabic.

Free guide: the Salon Booking-Enquiry Checklist

Seven first-reply questions, a copy-paste intake message, safe replies for price, offers, home service and bridal, safety lines for first-time colour and reactions, client-photo and data basics, how to set up away messages and quick replies in the free WhatsApp Business app, and a weekly scorecard. 3 pages, free, no sign-up.

Download the PDF النسخة العربية (PDF)

How it works

  1. Free demo in 24 hours. We build a demo from your website or price list and send you a private link.
  2. 14-day pilot — AED 1,500. Live on your WhatsApp Business number or website. Credited in full if you continue.
  3. Full setup — AED 7,500 + AED 1,250/month. Hosting, monitoring and monthly updates. Meta WhatsApp fees billed to you directly.

Client data is used only to run your assistant and deleted on request. We don't promise a number of bookings — the pilot report shows what actually happened. No VAT is charged until Mountain is VAT-registered.

Reply DEMO on WhatsApp

Questions from salons

Do we need a call or a meeting for the free demo?

No. Send your website, price list or Instagram on WhatsApp or email. The demo is built only from information you already publish, and you test it on your phone like a client would.

Will it confirm bookings or quote prices?

No. It only quotes prices from your published price list, and says so when a price depends on hair length or design. It never confirms a slot itself: reception confirms every booking.

Can it handle home-service bookings?

Yes. It asks whether the client wants the salon or a home visit and, for home visits, which area, so your team can check travel time and any area charge before confirming. Offer home service only if your licence covers it.

What happens with bridal and group bookings?

It collects the date, location, number of people and whether a trial is wanted, then hands the request to your manager. High-value bookings go to a person, not a template.

What about first-time colour or lash tint?

It can tell first-time colour or lash clients that a patch test may be needed before the appointment, following your own product's instructions, so the test fits before the booking.

What if a client writes about a reaction after a treatment?

It doesn't give medical advice. It flags the chat as urgent for your manager, and for swelling of the face, lips or tongue or trouble breathing it tells the client to call 998 or go to the nearest emergency department.

Does it reply in Arabic?

Yes. It answers in English or Arabic, whichever the client writes in, including late evenings and weekends.

Who pays the WhatsApp message fees?

Meta's WhatsApp fees are billed to you directly by Meta or your provider, not marked up by us. Replies to a client within 24 hours of their message are free. Our free guide explains the fees.

What does it cost after the demo?

The 14-day live pilot is AED 1,500 fixed, credited in full against the full setup (AED 7,500 + AED 1,250/month) if you continue within 30 days. No lock-in. We don't promise a number of bookings; the pilot report shows what actually happened.

Ask on WhatsApp

See it for other businesses

All sample assistants use fictional companies and sample data. Yours is built from your own website and rules.

Skin & aesthetic clinics

Collects the treatment or skin concern, preferred time, first or returning visit and practitioner preference. Never promises results or quotes unpublished prices.

Try the sample assistant · Industry page · Free checklist (PDF)

Dental & medical clinics

Asks the treatment, preferred time, new or existing patient and insurance, and leaves exact prices to your front desk.

Try the sample assistant · Industry page · Free checklist (PDF)

Physiotherapy clinics

Collects the reason for the visit, preferred time, insurance or self-pay and whether the patient has a doctor's referral, then hands over a ready-to-book request. It never diagnoses.

Try the sample assistant · Industry page · Free checklist (PDF)

Car-rental companies

Collects the car, dates, rental length, pick-up or delivery and driver age, then hands over a ready-to-book lead.

Try the sample assistant · Industry page · Free checklist (PDF)

Fit-out & contracting

Collects the job type, location, approximate size and timeline, and answers questions about sending drawings, so your estimator gets a complete quote request.

Try the sample assistant · Industry page · Free checklist (PDF)

Another industry?

The same approach works for most businesses that get enquiries on WhatsApp. Start with the free playbook, then ask for a demo built from your own website.

WhatsApp Enquiry Playbook (PDF)

Ready for a pilot?

Before the 14-day pilot (AED 1,500, credited to the full setup), your team agrees one page: approved prices, booking rules, your 10 most common questions, what the assistant must never say and who gets handovers. Fill in the free worksheet and send us a photo on WhatsApp.

Pilot Prep Worksheet (PDF) · النسخة العربية · How the pilot works

How the free demo and 14-day pilot workGet a free demo in 24 hours

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