A WhatsApp assistant for your clinic that answers common questions, collects the treatment, preferred time, new/existing patient and insurance details, and hands a ready booking request to your front desk. English and Arabic.
Get a free demo for your clinicTry the clinic demoOnline enquiries go cold fast. In Harvard Business Review's study of online sales leads, firms that contacted a lead within an hour were nearly seven times as likely to qualify it as firms that waited longer, and the median response time was 42 hours (source). Split shifts, Friday closures and busy chairs are exactly when patients message.
Opening hours, location, parking, insurance accepted, treatments offered — only the answers you approve.
Treatment, preferred day and time, new or existing patient, insurance or self-pay, name.
Toothache or emergency messages are marked urgent for your team straight away.
It never confirms a slot or quotes a price you haven't approved. A human confirms every booking.
The 8 questions to ask in your first reply, safety lines for urgent messages, the UAE health-data questions to ask any chat or AI vendor, and a 6-number weekly scorecard. 3 pages, free, no sign-up.
Download the PDF Aesthetic-clinic version (PDF) النسخة العربية (PDF)Free
Built from your public website within 24 hours. Private link.
AED 1,500
Live on your WhatsApp Business number or website. Credited in full if you continue.
AED 7,500 + AED 1,250/mo
Hosting, monitoring and monthly updates. Meta WhatsApp fees billed to you directly.
Patient data is used only to run your assistant and deleted on request. We don't promise a number of bookings — the pilot report shows what actually happened. No VAT is charged until Mountain is VAT-registered.
Reply DEMO on WhatsAppNo. Send your website on WhatsApp or email. The demo is built only from information already public on your site (treatments, hours, location, insurers you list), and you test it on your phone like a patient would.
No. It only answers the questions you approve (hours, location, parking, treatments offered, insurers accepted) and collects booking details. It never diagnoses or promises results. Urgent messages are flagged to your team straight away, and emergencies are told to call 998 or go to the nearest emergency department.
No. It never confirms a slot on its own and only mentions prices you have published or approved. Your front desk confirms every booking.
It asks whether the patient is insured or self-pay and which insurer, and answers 'do you accept my insurance?' only from your approved list. It never confirms coverage: your team checks eligibility and any pre-approval, as today.
In the pilot, each booking request is sent to your front desk on WhatsApp or email and your team books it in your existing system, so nothing changes for them. A direct connection is only scoped if you ask for it and your software allows it.
By default it collects only booking details (treatment, preferred time, new or existing patient, insurance or self-pay, name), not medical records. UAE Federal Law No. 2 of 2019 generally requires health data to be stored inside the UAE, with limited exceptions, so the storage set-up is agreed with you in writing before any live pilot. Data is used only to run your assistant and deleted on request.
Yes. It answers in English or Arabic, whichever the patient writes in, including evenings and Fridays.
Meta's WhatsApp fees are billed to you directly by Meta or your provider, not marked up by us. Replies to a patient within 24 hours of their message are free. Our free guide explains the fees.
The 14-day live pilot is AED 1,500 fixed, credited in full against the full setup (AED 7,500 + AED 1,250/month) if you continue within 30 days. No lock-in. We don't promise a number of bookings; the pilot report shows what actually happened.
All sample assistants use fictional companies and sample data. Yours is built from your own website and rules.
Collects the treatment or skin concern (laser, injectables, acne, facials), preferred time, first or returning visit and practitioner preference. It never promises results or quotes unpublished prices, and sends any post-treatment reaction straight to the medical team.
Try the sample assistant · Free checklist (PDF) · بالعربية (PDF) · Free demo for your clinic
Collects the reason for the visit, preferred time, insurance or self-pay and whether the patient has a doctor's referral (most insurers ask for one plus pre-approval), then hands over a ready-to-book request. It never diagnoses.
Try the sample assistant · Free physio checklist (PDF) · النسخة العربية (PDF) · Free demo for your clinic
Collects the car, dates, rental length, pick-up or delivery and driver age, then hands over a ready-to-book lead.
Try the sample assistant · Industry page · Free checklist (PDF)
Collects the job type, location, approximate size and timeline, and answers questions about sending drawings, so your estimator gets a complete quote request.
Try the sample assistant · Industry page · Free checklist (PDF)
Collects the service, preferred time, salon or home visit (with area), number of people and name; bridal bookings go to the manager. It never confirms a booking or a price on its own.
Try the sample assistant · Industry page · Free checklist (PDF)
The same approach works for most businesses that get enquiries on WhatsApp. Start with the free playbook, then ask for a demo built from your own website.
Before the 14-day pilot (AED 1,500, credited to the full setup), your team agrees one page: approved prices, booking rules, your 10 most common questions, what the assistant must never say and who gets handovers. Fill in the free worksheet and send us a photo on WhatsApp.
Pilot Prep Worksheet (PDF) · النسخة العربية · How the pilot works
How the free demo and 14-day pilot workGet a free demo in 24 hours