Answer every “how much for a yacht on Friday?” — even at midnight.

A WhatsApp enquiry assistant for UAE tour operators, yacht charters and desert-safari companies. It replies in seconds, day and night, asks the questions your team needs (trip, date and duration, guests and children’s ages, pickup, occasion and extras, name) and hands over a request your team can quote in one message.

Get a free demo for your companyTry the tours & yacht demo

Why it matters

Visitors and residents usually message several operators at once, often in the evening, and book with whoever answers clearly first. In Harvard Business Review’s study of online sales leads, firms that contacted a lead within an hour were nearly seven times as likely to qualify it as firms that waited longer (source). A complete first reply also saves the three follow-up messages it normally takes to learn the date, group size and pickup.

What the assistant does

Complete requests

Private yacht charters, shared and dhow dinner cruises, desert safaris and city tours: it collects the trip, date, start time and hours, adults and children with ages, hotel pickup or marina, and extras.

Right trip for the group

Asks for a rough budget or boat size, and for desert trips checks for pregnancy, back or heart problems and babies, offering the camp-only option.

Safe by default

Only published prices, your own weather and cancellation terms quoted exactly, an ID reminder, no card details in chat, and complaints or refunds handed to a person.

Your team confirms

It never confirms a booking, boat or price on its own. Your team sends the quotation and the written confirmation. English and Arabic.

Free guide: the Tours & Yacht-Charter Enquiry Checklist

The eight first-reply questions, a copy-paste intake message, safe replies for price, weather, children, ID, safari health questions and cancellations (with sources), the lines no reply should cross, and a 10-minute weekly scorecard. Works with the free WhatsApp Business app. 3 pages, free, no sign-up.

Download the PDF النسخة العربية (PDF)

How it works

  1. Free demo in 24 hours. We build a demo from your website or trip list and send you a private link.
  2. 14-day pilot — AED 1,500. Live on your WhatsApp Business number or website. Credited in full if you continue.
  3. Full setup — AED 7,500 + AED 1,250/month. Hosting, monitoring and monthly updates. Meta WhatsApp fees billed to you directly.

Guest data is used only to run your assistant and deleted on request. We don’t promise a number of bookings — the pilot report shows what actually happened. No VAT is charged until Mountain is VAT-registered.

Reply DEMO on WhatsApp

Questions from tour operators

Do we need a call or a meeting for the free demo?

No. Send your website, trip list or Instagram on WhatsApp or email. The demo is built only from information you already publish, and you test it on your phone like a guest would.

Will it quote prices or confirm bookings?

No. It quotes only your current published prices or tells the guest the team will send a written quotation. It never confirms a booking, a boat or a time slot itself: your team confirms every booking in writing.

Will it take payments or ask for card details?

No. It never asks for card numbers, CVV or OTP codes in chat. Payment goes only through your official payment link or invoice, sent by your team.

What does it say when guests ask about the weather?

It states your own written weather policy (reschedule or refund) and that the captain or the authorities decide whether it is safe to sail. It never promises the weather or a guaranteed sailing.

Can it handle desert safaris as well as boats?

Yes. For desert trips it asks whether anyone in the group is pregnant, has back or heart problems or is a baby, and suggests the camp-only option for them, so your team can confirm before booking.

What about children and ID?

It asks for children’s ages so your team can check capacity, child life jackets and child prices, and reminds guests that everyone needs valid ID on board (passport, or Emirates ID for UAE residents). Set and state your own rules; it follows them.

What happens with complaints, lost items or refunds?

They go straight to a person. The assistant hands over at once for complaints, lost items, accidents, a guest unwell on a trip, or anyone asking about refunds.

Does it reply in Arabic?

Yes. It answers in English or Arabic, whichever the guest writes in, including late evenings and weekends.

Who pays the WhatsApp message fees?

Meta’s WhatsApp fees are billed to you directly by Meta or your provider, not marked up by us. Replies to a guest within 24 hours of their message are free. Our free guide explains the fees.

What does it cost after the demo?

The 14-day live pilot is AED 1,500 fixed, credited in full against the full setup (AED 7,500 + AED 1,250/month) if you continue within 30 days. No lock-in. We don’t promise a number of bookings; the pilot report shows what actually happened.

Ask on WhatsApp

See it for other businesses

All sample assistants use fictional companies and sample data. Yours is built from your own website and rules.

Car-rental companies

Collects the car, dates, rental length, pick-up or delivery and driver age, then hands over a ready-to-book lead.

Try the sample assistant · Industry page · Free checklist (PDF)

Beauty salons

Collects the service, preferred time, salon or home visit, group size and name, and passes bridal bookings to the manager.

Try the sample assistant · Industry page · Free checklist (PDF)

Clinics

Dental, physiotherapy and skin & aesthetic clinics: collects the treatment, preferred time, new or existing patient and insurance. It never diagnoses.

Try the sample assistant · Industry page

Ready for a pilot?

Before the 14-day pilot (AED 1,500, credited to the full setup), your team agrees one page: approved prices, booking rules, your 10 most common questions, what the assistant must never say and who gets handovers.

Pilot Prep Worksheet (PDF) · النسخة العربية · How the pilot works

How the free demo and 14-day pilot workGet a free demo in 24 hours

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